30-Day 100% Satisfaction Guarantee
Backed by: Full Refund*†
If for any reason you are unsatisfied with our service within your first 30 days, simply notify us and your contract fees will be reversed. No advanced notification required, no paperwork, no red tape, no catches whatsoever.
At Energized Web Hosting, we are committed to providing you with the best service possible. We are confident that you will be satisfied with our service, but in case you are not, we offer a 100% risk-free double guarantee. If our service does not meet your expectations within the next 30 days, we will issue a full refund without any questions asked.
Here are the details of our refund policy:
The refund policy is applicable only to first-time users who purchase our service.
The refund request must be made within 30 days from the date of purchase. Any refund request after the 14-day period will not be entertained.
You can make the refund request through our official ticketing system or contact our support team via email at firstname.lastname@example.org
The company reserves the right to refuse a refund if abuse to the system or fraud is suspected.
The refund process takes around 3 to 5 business days to be completed.
The refund will be made through the same mode of payment that was used to make the purchase.
We shall not be liable for any loss, damage, cost, or expense that you or any person may incur as a result of any delay in your financial institution processing the refund.
Once the refund has been processed, your hosting account will automatically be closed. So be sure to move your sites ahead of time.
If you have technical or support queries, do not hesitate to contact us.
* This does not include reimbursement for domain name registration, or any other external services purchased while under Energized I.T. Make sure your files are backed up when you request cancellation, as accounts and account backups will be promptly terminated. Refunds for accounts with payment methods besides Credit Card, including wire transfers, checks, and money orders, may take an extended amount of time to process. After your 30 days are up, you will not receive a refund, but may cancel at any time. Setup fees are non-refundable.